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Book Your Stay

SAN CARLOS · COSTA RICA

Let's talk

There is always someone on the other side — in English or Spanish.

CONTACT

Fill in the form and we will get back to you shortly. For immediate bookings, the online engine and WhatsApp are always open.

Reach us directly

Our reservations team replies as soon as possible, seven days a week.

Fastest reply — usually under 15 min during daytime.

Phone

Main switchboard, front desk 24/7. Spanish & English.

For booking requests, group quotes, and gift certificates.

The right person, first try

Skip the switchboard by writing directly to the team that owns your question.

Room availability, rates, group bookings.

Treatments, day passes, couples suites.

On-property guest requests, room changes.

Dinner reservations, menus, private dining.

Ceremonies, corporate retreats, buyouts.

Tax invoices, receipts, corporate billing.

Job applications, internships, references.

Everything else — we route it internally.

Find us

Address

400 m north of the church, La Fortuna de San Carlos, Alajuela, Costa Rica

Hours

Ask us for current front desk, restaurant, spa and thermal pool hours — call +506 2460-6000 or write via WhatsApp.

Getting here

From San José (SJO): about 2.5 hours by car. From Liberia (LIR): about 3 hours. Write to us and we’ll help you arrange a transfer.

Ready to plan your stay

Best-rate guarantee when you book direct — no third-party fees, instant confirmation.